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Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy set out below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator's contact details can be found in the legal notice (Impressum) of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analysis Tools and Third-Party Tools

When you visit our website, your surfing behaviour may be statistically evaluated. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; your surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the possibilities to object in this privacy policy.

2. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Notice Concerning the Responsible Party

The party responsible for data processing on this website is:

Sheriff Security GmbH
Löffelstrasse 22–24,
70597 Stuttgart
E-mail: beratung@sheriff-global.de
Internet: sheriff-global.de

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal notification by e-mail to us is sufficient. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the state data protection commissioner of the federal state in which our company has its registered office. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

Objection to Advertising E-mails

We hereby object to the use of contact data published within the framework of the legal notice obligation for the transmission of advertising and information materials not expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

3. Data Protection Officer

If you have any questions or comments about data protection at Sheriff Security GmbH, you can reach our data protection officer at beratung@sheriff-global.de.

4. Data Collection on Our Website

Cookies

The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 (1) lit. f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 (1) lit. a GDPR). You can revoke this consent at any time. An informal notification by e-mail to us is sufficient. The lawfulness of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form remains with us until you request its deletion, revoke your consent to its storage, or the purpose for the data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Live Chat Function

This website uses Zendesk Chat (formerly Zopim), a live chat software of the company Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102. By means of Zendesk Chat, the user is shown whether one of our employees is currently online to give an immediate answer. For this purpose, all visitors to our pages are recorded with their IP address and the page currently being visited. The IP address is anonymised in this process. Zendesk Chat uses cookies that generate information about the use of our website (including your anonymised IP address). This information is transmitted to a Zendesk Chat server in the USA and stored there. The information is only visible for the moment of the stay on a certain page and is not stored. Conducted chats are logged and stored. You can prevent the installation of the cookies by setting your browser software accordingly; we would like to point out that in this case you may not be able to use all functions of the website to their full extent. Further information on data processing by Zendesk can be found in Zendesk's privacy policy at http://www.zendesk.com/company/privacy. If you have any questions, you can also contact Zendesk's data protection officer directly: privacy@zendesk.com. By using this website, you consent to the processing of the data collected about you by Zendesk Chat in the manner described above and for the purpose stated above.

5. Social Media

Facebook Plugins (Like & Share Button)

Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like button" on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our page with your IP address. If you click the Facebook "Like button" while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

LinkedIn Plugin

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our internet pages with your IP address. If you click LinkedIn's "Recommend button" and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our internet page with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

Further information on this can be found in LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy.

XING Plugin

Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

Each time one of our pages containing XING functions is accessed, a connection to XING servers is established. To our knowledge, no personal data is stored in the process. In particular, no IP addresses are stored and usage behaviour is not evaluated.

Further information on data protection and the XING Share button can be found in XING's privacy policy at: https://www.xing.com/app/share?op=data_protection.

6. Analysis Tools and Advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP Anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services connected with website use and internet use. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics.

More information on the handling of user data with Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Commissioned Data Processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Characteristics in Google Analytics

This website uses the "demographic characteristics" function of Google Analytics. This makes it possible to create reports containing statements on the age, gender and interests of site visitors. This data comes from interest-based advertising by Google as well as from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to Data Collection".

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have given your consent, Google links your web and app browser history to your Google account for this purpose. In this way, the same personalised advertising messages can be displayed on every end device on which you log in with your Google account.

To support this function, Google Analytics collects Google-authenticated IDs of users, which are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/.

The consolidation of the collected data in your Google account takes place exclusively on the basis of your consent, which you can give or revoke at Google (Art. 6 (1) lit. a GDPR). In the case of data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 (1) lit. f GDPR. The legitimate interest results from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.

Further information and the data protection provisions can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

Within the framework of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the internet browser places on the user's computer. These cookies lose their validity after 30 days and are not used for the personal identification of users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.

Every Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

"Conversion cookies" are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

More information on Google AdWords and Google conversion tracking can be found in Google's data protection provisions: https://www.google.de/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Microsoft Bing Ads Conversion Tracking

Our website uses conversion tracking from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA) for conversion measurement.

This makes it possible to track the behaviour of site visitors after they have been redirected to the provider's website by clicking on a Bing ad. This allows the effectiveness of the Bing ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised.

We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user's identity is disclosed to us. If you do not want to participate in the tracking procedure, you can also refuse the setting of a cookie required for this. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. Further information on data protection and the cookies used at Microsoft Bing can be found on the Microsoft website: https://privacy.microsoft.com/de-de/privacystatement

Facebook Pixel

Our website uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for conversion measurement.

This makes it possible to track the behaviour of site visitors after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised.

The collected data is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy. This enables Facebook to place ads on Facebook pages as well as outside Facebook. This use of the data cannot be influenced by us as the site operator.

In Facebook's data protection information you will find further information on the protection of your privacy: https://www.facebook.com/about/privacy/.

You can also deactivate the "Custom Audiences" remarketing function in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

7. Plugins and Tools

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.

If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

Google Maps is used in the interest of an appealing presentation of our online offers and easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.

More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

8. Data Protection Information for the WhatsApp Business Messenger

Below we inform you as a user about the collection and processing of your personal data in connection with contacting us via our communication channel WhatsApp Business ("WhatsApp") as well as the rights to which you are entitled under the GDPR.

WhatsApp is an instant messaging service of Meta Platforms ("Meta").

a. Data Categories

When using the WhatsApp messenger service, the following data categories are processed:

  • Master data (first name, possibly surname / user name, insofar as stored with WhatsApp),
  • Communication data (mobile phone number, e-mail address, insofar as another contact channel is desired),
  • Content data (text entries, possibly also photo and video recordings),
  • other personal data that you voluntarily send to us.

Please note that Meta independently processes data categories, such as usage data as well as meta and communication data. Further information can be found in Meta's data protection information, available at:

https://www.whatsapp.com/privacy

b. Purposes

Communication via WhatsApp between you and us is only permissible for the following purposes:

  • Appointment arrangements,
  • General product information,
  • Callback requests and
  • General information, e.g. on opening hours, contact persons of our company.

c. Legal Basis

The use of the messenger service is voluntary on the part of customers/users on the basis of our legitimate interests pursuant to Art. 6 (1) lit. f) GDPR.

In the event of contact via the messenger service, we process your data to the extent necessary to fulfil the purpose of the enquiry. This is done on the basis of your consent pursuant to Art. 6 (1) sentence 1 lit. a) GDPR and, in the case of contractual or pre-contractual initiation, pursuant to Art. 6 (1) lit. b) GDPR.

If personal data of an employee is processed for operational purposes with the help of the messenger service, this is also done on the basis of consent pursuant to Art. 6 (1) sentence 1 lit. a) GDPR.

If you wish to avoid Meta processing personal data transmitted by you to us, please contact us by other means, for example by telephone.

d. Categories of Recipients

Your data is received by those persons who need it to fulfil the purposes mentioned above. Personal data that we receive within the framework of your enquiry is generally not passed on to third parties, unless it is intended for disclosure or you have consented to the disclosure. For the exchange of messages, data is transmitted to our processor Meta Platforms. Processors are contractually bound by our instructions pursuant to Art. 28 GDPR and are regularly monitored. A data processing agreement is concluded in order to guarantee the protection of your personal data. The content-related communication in the chat is carried out by WhatsApp using end-to-end encryption.

e. Third-Country Transfer

When using WhatsApp, your data may be transmitted to a server of the parent company Meta in the USA and processed there. With the issuance of the adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF), the USA is certified as having an adequate level of protection. Further information on data transmission can be found at: https://www.whatsapp.com/legal/business-data-transfer-addendum.

Further information can be found in the WhatsApp data security terms, available at: https://www.whatsapp.com/legal/business-data-processing-terms.

f. Storage Period

We delete the data processed within the framework of our communication with you once storage is no longer necessary. Storage remains necessary in particular for as long as the data is required for the fulfilment of the contract or for the purpose of fulfilling any warranty or guarantee claims.

g. Your Rights as a Data Subject

Under the respective statutory conditions and to the respective statutory extent, you have the right vis-à-vis us to information about personal data concerning you (Art. 15 GDPR) as well as to correction (Art. 16 GDPR) or deletion (Art. 17 GDPR) or to restriction of processing (Art. 18 GDPR) as well as the right to data portability (Art. 20 GDPR). Furthermore, you have the right to revoke your consent at any time without affecting the lawfulness of the processing carried out up to that point, Art. 7 (3) GDPR. If we process data to safeguard legitimate interests, you have the right to object to the processing at any time for reasons arising from your particular situation, Art. 21 GDPR. Finally, you also have the right to lodge a complaint with the data protection supervisory authority pursuant to Art. 77 GDPR. The right to lodge a complaint may be asserted in particular with a supervisory authority in the member state in which you are staying or at the place of the alleged infringement. In Baden-Württemberg, the competent supervisory authority is the State Commissioner for Data Protection and Freedom of Information in Stuttgart.